2015 Lexus RX 350 Research & Reviews

Overview & Reviews

Average Score

4.09/5 Average
47 Total Reviews
This Year's Model Updates:

For the 2015 Lexus RX 350, the 7-inch display screen and a rearview camera are now standard equipment. LED headlights and foglights are new options, and the Remote Touch knob has been revised for better ergonomics. Also, a new Crafted Line trim level has been added to the lineup with specialized paint and interior trim.

Pros:
  • Quiet and attractive cabin with high-quality materials
  • Generous standard features.
  • Plush ride
  • Comfortable rear seating
Cons:
  • Lackluster F Sport version.
  • No third-row seat option
  • Finicky-to-use electronics interface

User Reviews:

Showing 11 through 20 of 47.00
  • Its hard to beat a Lexus - 2015 Lexus RX 350
    By -

    This is our third Lexus and wouldnt want to own anything else.

  • All I ever wanted - 2015 Lexus RX 350
    By -

    I researched this car for over two months and finally decided to go for it. It has not let me down and is probably far more car than I actually anticipated. I would recommend this car to anyone.

  • Horrible service, unreliable, bad AC - 2015 Lexus RX 350
    By -

    I wanted a lexus because my entire family has been driving lexus vehicles for 25+ years. Between myself and my extended family, weve owned around three dozen lexus vehicles over the years. My vehicle is the last Lexus anyone in my family or circle of friends will ever buy again. Its not worth the money or the time. When I first bought it, they promised me it would be ready for pickup the next day. The next day came, followed by three entire weeks of them calling me every other day telling me "it will be here tomorrow". I drove around in a rental for three weeks while they figured out where my car, which I already paid for, was located. Finally I get it, with around 10 miles on the odometer. A week later, not 100 miles later, I start getting a moldy stink from the AC. I take it back to the dealer, they claim they cant smell anything (despite it being so pervasive it sticks to my clothes and earns comments from co-workers), but spray the AC system anyway, and it clears up the smell....for about a week. I took it back another couple times to get cleaned out, again same story "we dont smell anything, but well clean it anyway". It smells bad for the first 15 minutes of driving, and anytime i try to turn down or turn off the AC. As long as its on blast, the smell seems to be dilute enough to not be noticeable. So fast forward six months, Im driving across the country on a sunday, in the middle of nowhere in Pennsylvania when I get a flat. I call lexus support/roadside assistance. They said they cant do anything for me. Its a sunday night and its about to snow, so they cant send anyone over until the next day. The closest lexus dealership is approximately 200 miles away in bad weather. So I put on the spare, and started calling every tire shop within a 20 mile radius. No one has the tire I need. The lexuss standard 19in tires are so specific, only dealers and a handful of places around the country have them. To add insult to injury, there are huge swaths of country where the closest lexus dealer is hundreds of miles away. Anyway, I expand my search radius and find a costco 140 miles away that carries a compatible tire (after sitting in a hotel calling tire shops for two days straight). Except since its AWD and the tires are not completely identical, it means I had to replace all four tires (about $1,500) because I got ONE flat. A little while later I moved into a new house in a new state, and took it to the dealer again to see what they can do for the AC. They said they use a different, new chemical cleaner (but even though they dont smell it - a bold faced lie) they will still clean it for me. After that treatment, every single day my lexus has smelled like someone poured fresh vinegar into the AC ducts. Its a smell almost identical to sticking your head into a bag of salt&vinegar potato chips. Again, the dealer is refusing to do anymore service. They said to examine whats really going wrong, they need to take the entire dashboard apart. They refuse to do so without payment, refuse to acknowledge any of my warranties or service plans, and refuse to give me a loaner vehicle in the meantime unless I pay for it. My insurance has a $1000 deductible, so Im not going to pay for that service. I tried complaining to their managers, who refuse to call me back. To make things even worse, any service at any lexus dealer has generally resulted in a 5-6 hour wait. Even oil changes. Meanwhile, when I take it to any other shop, its a 20 minute wait to get an oil change at a quarter of the price. I complained to lexus corporate about the smell issue, and they are requiring me to jump through a dozen hoops and fill out binders of paperwork to get anything done. The lemon law is complicated too by the fact that I bought the car in CA and moved to NY shortly thereafter, and Id need to go to california court to get the dealer to buy back the car. You may be wondering, WHY DOES MY CAR SMELL? Well....here is why: Lexus/toyota is currently (since 2009) a defendant in a class action lawsuit regarding this very issue. A certain percentage of their vehicles have defective condenser coils on their AC. They have an anti acid and anti mold coating - Aluminum Hydroxide - which corrodes and flakes off on some vehicles, and gets blown into the passenger compartment as a fine grey dust akin to cigarette ash. This chemical is used in anti-acid pills, so its not dangerous when swallowed. But it sure is dangerous when inhaled! Once the coating flakes off, the condenser coil becomes a petri dish and starts to smell like mold or mildew first, then like vinegar, depending on what kind of mold/yeast/bacteria has been growing inside. Dont expect any explanations from lexus, they play stupid about it because if they lose this suit, they could loose an incredible amount of money. Its best for them to keep their customers in the dark about it. Anyway, I wont tolerate that anymore, and neither will anyone I know.

  • The paint color is off too much. - 2015 Lexus RX 350
    By -

    I bought a new Lexus 350 RX in 2015 with the color of Pearl White. My teacher colleagues and I noticed later that the rear bumper color is different from the body. It is kind of yellowish. I understand that the bumper is plastic, the color is always a little different from its body. I accepted this little difference. But my bumpers color, in brief, is off too much. My relative told me the bumper looked like repainted after the car crash. I have been contacting Lexus Dealer since then. They repainted the bumper but its color is still off too much. They refused to paint it again. Everybody who sees my car told me the rear bumper color is off too much, which makes people think this car once had a crash, the bumper was repainted. I was told by the Consumer Authority person that I could bring this matter to the small court. I already have a court day. I would like to give my advice to anyone who wants to buy Lexus cars, which is: look carefully at every parts of your new car before you drive your new car home. In addition, my GPS failed in taking to the restaurant where I was invited to. My tire pressure warning light is on many days of the year even if the tires pressures have no problems at all. I am a good driver for 23 years and have no accident at all. My experience tells me Lexus is not a good car.

  • Lexus should be ashamed - 2015 Lexus RX 350
    By -

    I just bought a 2015 F sport to replace my 05 BMW X5 4.4i. All I can say is that this car is complete garbage. Ive never felt so much body roll and front end weight in my life. This thing under steers like no other in a corner. Its a bad feeling when the wheels turn but the car doesnt. My ten year old X5 pulled so much harder and handled much much better even with it being a lot heavier than the RX. I felt safe in the X5 performing high speed maneuvers while I dont even trust the RX to take a 15mph corner. The engine in the RX is garbage as well. All this thing is is a glorified Toyota rav 4. Im going back to the Lexus dealer to get my BMW back for me and my families safety.

  • Older models are better - 2015 Lexus RX 350
    By -

    I found out about some things on the 2015 compared to my 2010 RX.. 2010 rx has moving headlights when turning, 6 disk CD player, Hi beam auto dimming, clearer Bluetooth when talking to some one Via Car to cell ph. (sounds tinny on the 2015) . The back doors on the 2010 has larger pockets then the 2015. The 2015 does not have any of these things. looks like the only advantage to me is the blind spot monitor. The Garage door opener is in a better location on the 2010, It is now on the mirror which can move when using it. The inside of the head lights fog a little when high humid on the 2015. You can see it when the lights are on. These are my observations when talking to other people and

  • Lovin life! - 2015 Lexus RX 350
    By -

    Lexus makes a quality car/suv that I appreciate. The comfort level is wonderful and it is so quiet when the windows are closed. It drives great and easy to park and maneuver thru traffic. Great sound system, Bluetooth is awesome. All in all I couldnt be more pleased.

  • Competent Car - No pain entrance/exit. - 2015 Lexus RX 350
    By -

    Very comfortable, quiet ride. Nothing intrudes on my peace of mind while driving my RX350. I have owned almost a year and driven approximately 4500 miles both small town and interstate. I traded a 2016 ES350 sedan in for this SUV. Only had 2000 miles on it but just didnt please me. My lady friend has hip problems and found the sedan too low to enter and exit without pain. So, I traded down one year to the RX. The seat height is just right for the petite little lady. The RX styling is subdued and classical. It should stand up well over the years. The 2016 and 2017 Lexus front grill is outrageous in my opinion. A couple of years ago the Lexus dealer made fun of my buck tooth Acura but seems to accept the snarling Lexus LOL. A word of caution: research not only the year car you want, but also read comments a year or two on either side of the car you are thinking of buying. I find that some people dont adapt readily to the newer car in performance and appearance. They are often very critical of a newer model because they are so accustomed to the old car. But do pay particular attention to dealer experiences. Update: The RX350 is high quality in all respects: I have owned Mercedes, BMW, and Audi and nothing is better than the quality of my 2015 RX350. If you want a sports car look somewhere else, but if you want a quiet, smooth competent car that will retain resale value, this is it. I laugh at those that expect both plush, easy ride, AND sports car handling!! Come on. I am 74 and love my Lexus!!

  • As solid as a Mercedes E-350 - 2015 Lexus RX 350
    By -

    After owning three E-350s, a 2000, 2006 and a 2010, I traded my 2010 in August for the RX350 because I needed more trunk space. I was hesitant at first but now I am not disappointed with the RX. The high speed maneuvers however are not like the Mercedes, as expected of course. The quality of the RX is as good as the Mercedes and the ride is much smoother. The steering feel of the RX is better and the body leans less than the Mercedes. The RXs leather seats are more comfortable and luxurius, very much like an S Class Mercedes. Overall, the RX is quiet, luxurious and easy to handle.

  • F Sport. Think twice before purchasing this car. - 2015 Lexus RX 350
    By -

    My wife wanted a Lexus... Bad. I tried talking her out if it but she wouldnt listen. When it came time to pick one out, I made the mistake of pushing for the F Sport because it was much better looking than the rolled under front bumper standard version. The big problem with the F Sport is the ride and the transmission. We live in Wisconsin and test drove the car in the summer on decent roads. The ride is stiff... really stiff. I was concerned but the style got in the way of my judgement. Now that its winter and the roads are crap (you know what I mean if you live here), I hate the ride. Our subdivision is older and the heaving on the street makes the car feel like youre riding a bucking bronco. I actually drive on the wrong side of the street in some places to avoid the bumps. The stiffness has gotten old in a hurry. The other issue is the transmission. Its a joke. Why on earth would Lexus put in a eight speed tranny when theyve programmed it to get into top gear as soon as possible? First gear is way too low. You step on the throttle from a stop and if you dont ease back to almost an idle position, it over-accelerates and makes it feel like youve mashed the pedal to the floor. Theres a very fine line between idling away from a stop and lunging up to second gear. Then it shifts...shifts...shifts... and by the time your going twenty miles an hour... youre in fifth gear. Hit forty... youre in eighth. The engineers have programmed the trans to get into top gear as soon as possible to save fuel. Then comes the downshift issue. You get off the freeway, slow to thirty, as you step on the throttle to accelerate off, it doesnt downshift. You press harder and it still wont downshift. Not until you really give it some serious throttle, it will finally decide to downshift. The other annoying thing is... youre moving along at 70 and you hit a headwind, or the road heads uphill. It immediately downshifts as soon as you give it the hint of more throttle. Oh... one more transmission programming oversight. The paddle shifters. Youre driving along at 55, you apply throttle to accelerate, it wont downshift as usual, you pull the left lever to downshift... and it goes from eighth to fifth. Whats up with that? I want seventh, then sixth. Dumb. On the good side... Styling is nice, considering these cars are so cluttered trying to find their identity. Interior is very nice. Stereo is good. Seats have everything including the drivers side moves back when you shut it off. Its quiet. Motor goes well (when you really press on the gas) On the not so good side... For a $53,000 car, the steering wheel isnt heated, its hard and has no grip at all. The exhaust is annoyingly loud (another brilliant marketing move just for egotists). The car developed an rattle in the left front fender that took a couple trips to the dealer before the they found the problem. They thought I was nuts after multiple complaints and in the end my analysis was spot on. The tire pressure monitor had problems after a few thousand miles and weve been back twice to balance and rotate the tires trying to eliminate noise. Hasnt helped. To me, the cars a loser. I pushed hard for the Pathfinder but lost out. My wife keeps a stiff upper lip and says she likes it. I guess thats what counts in the end. I bet its gone at the end of the lease.

Lexus RX 350 Reviews By Year:
Great Deals Near You
  • Loading cars...

Selected Edmunds.com visitor vehicle reviews

Edmunds.com Visitor Vehicle Ratings and Reviews are the property of Edmunds.com, and may not be reproduced or distributed without the consent of Edmunds.com. Edmunds© is a trademark of Edmunds.com, Inc. Edmunds.com, Inc. is not affiliated with this website or app.

Powered By Edmunds

× Estimated monthly payments based on 3.9% APR, 60 month financing, and 20% down payment. Tax, tags, title, administration fees, and license fees are not included in price or payment. Subject to approved buyer credit. Actual purchase terms may vary.

Payment calculations are sourced by EveryAuto.com and may not reflect actual dealer financing terms.

Send Us Feedback ×


Locating Vehicles In Your Area